It is extremely important to calibrate and maintain solid dosage equipment to maximize the value of your investment. To keep these systems and products operating correctly and at their most efficient, they require regular, expert calibration and maintenance.
Traditionally, an in-house department performed these services. However, the high standard of maintenance required on increasingly complex products and systems has proved difficult and expensive. As a result, more and more companies are delegating their calibration and maintenance to outside experts. SMI will tailor an annual calibration and maintenance contract based on your individual needs and requirements.
– Availability of a fully trained staff is guaranteed
– System upgrading is at preferential rates
– Routine preventative maintenance
– Access to specialists with experience in instrumentation
SMI provides precise and accurate data acquisition software for your solid dosage equipment. Our “Director” software system is able to work on tablet presses, granulators, roller compactors and more!
“The Director” is designed to integrate hardware and software into a comprehensive data acquisition and analysis system with a plethora of visual feedback tools giving the user a real-time display of equipment operations. SMI provides the option to upgrade existing solid dosage equipment to include “The Director” instrumentation system.
NOTE: SMI’s MiniPress and Piccola Touch presses do not come standard with an instrumentation system and may need to be upgraded separately if you should require “The Director”.
PREQUALIFY AND SUPPORT USED MACHINES
SMI offers a full evaluation and prequalification with documented certification for second hand Riva tablet presses. We provide thorough mechanical inspection to testing and calibration of SMI’s instrumentation systems with ongoing support.
MAINTENANCE & TROUBLESHOOTING
With extensive use, all solid dosage equipment requires regular maintenance to ensure the equipment keeps functioning properly. SMI can tailor a preventative maintenance contract to suit your individual needs and requirements. By using SMI’s preventative maintenance service, you will ensure that your solid dosage equipment will keep running at peak performance.
Should your solid dosage equipment malfunction, SMI staffs expert technicians who are able to troubleshoot your issues. Troubleshooting can be done over the phone or email. However, if the issue is not able to be resolved, SMI is able to send a trained technician to your location to physically inspect the issue.
The purpose of validation is to ensure that the data acquisition system is installed properly and is accurately collecting, analyzing and reporting data. To meet this purpose, a series of checks and tests have been developed to ensure proper operation. When tests are performed, all instruments used in the test must have calibration certificates traceable to NIST.
Some tests include, but are not limited to:
Correct serial numbers for all equipment
Brick data acquisition hardware is functioning properly
“The Director” tools and features are calculating and displaying data correctly
System security features are in place and functioning correctly
Hardware safety features are in place and functioning correctly
SMI delivers quality spare parts for all of your solid dosage equipment. Our spare parts are precision manufactured, ensuring tolerances are compatible within specification of the original equipment manufacturer.
Spare parts SMI provides, but not limited to:
REQUEST INFORMATION FROM SMI
Have questions about our tablet presses or services? Contact us here and we will reach out to you.